FAQs

Frequently Asked Questions

Get Every Answer

What is End of Lease Cleaning?

End-of-lease cleaning involves cleaning of a rental property at the end of lease agreement or before moving out. It's mandatory for tenants and landlords to prepare the property ready for new tenants. End-of-lease cleaning helps tenants get their bond back and return the property to its original condition.

Why Competitive Cleaning?

Hiring Competitive Cleaning is your best chance at getting your bond back from your REA or landlord. If you think you can clean everything on your own, remember that last-minute problems always arise, and that there are always areas you may have overlooked or simply not enough time to clean thoroughly. Let Competitive Cleaning's professional Perth vacate cleaning take care of the place you're leaving (and that stain that just won't come out of the carpet) so you can put all your energy into planning for your new place.

Can you guarantee same day cleaning?

While we make every effort to be up-front about the status of your request and as client oriented as possible, we can't promise that someone will be able to attain you the same day. People are humans with a variety of different schedules. However, depending on the area, about 60-70% of all appointments are served, so the chances are very good.

Do I need to be at home at any time?

Whatever serves you best. We can work with a key or lockbox to allow the cleaners access, or you can be present while we clean. Our cleaners will inform you with the exact time of their arrival and half an hour before they finish their job.

Do I need to provide any cleaning supplies?

No, all our cleaners come fully equipped with all the cleaning supplies.

How long will it take to clean my house?

Timeline estimates are not possible until we have a better idea of the square footage and scope of cleaning necessary. To give you an idea, two cleaners can spend up to four hours on a one-bedroom, one-bathroom home, while it takes five to eight hours to clean a three-bedroom, two-bathroom home. If the property is large and hasn't been cleaned in a while, it may take more than a day to get everything back in order. Extending the time frame is possible if you request additional, specialized services, such as steam cleaning of the carpets, in addition to the standard bond cleaning service. You need to give us advanced notice of these specifications so that we can make the necessary arrangements. The price of these additional services must also be added in. That's why it's essential that you read the details of what we cover and what we don't before giving us a call. The first thing our specialists will do is ask for all the details before giving you a time estimate, so be prepared to share everything with them. We never go past the timelines. With our professional help, you can enjoy a stress-free and peaceful end of tenancy.

Do I need to move the furniture during the bond cleaning?

The cleaning team can move smaller pieces of furniture such as chairs and coffee tables. To clean thoroughly in tight spaces, clear out any large pieces of furniture. We strongly advise that any and all personal things be removed from the premises.

Can you clean the ceilings if requested?

Ceiling cleaning is not part of the standard cleaning package at the end of a lease cleaning. However, after the ceilings have been inspected, we can provide you with a quote.

Are pets OK?

We adore pets! It should not be an issue because most homes have pets. However, make use of your own discretion. While the cleaners are there, you may want to secure your pet, especially if it is particularly large or aggressive.

What Is the Difference Between Dry and Steam Carpet Cleaning?

When you get your carpets steam cleaned, the cleaning solution is carried deep into the carpet fibres by the steam. Spraying a pre-cleaning chemical that loosens dirt and soiling is the first step in the procedure; this makes it possible to steam clean away any dirt and stains. Carpets cleaned with dry cleaning leave behind chemical residue since the process utilizes less water (thus the name "dry") but more chemical solvent to remove dirt. It is our experience that dry cleaning does not adequately clean carpets because it lacks the heat and moisture necessary to properly remove dirt and grime from the carpet's fibres. Even more, the accumulation of chemical residue can reduce the lifespan of your carpet by wearing down the fibres like sandpaper every time we walk on it. Because of the superior cleaning power of steam, the team at Competitive Cleaning highly recommends steam cleaning for removing all traces of dirt and grime.

How often should I have my carpets cleaned?

The amount of foot traffic will determine how frequently your carpet needs to be cleaned. If you have a large family and frequently entertain guests, the carpeted areas of your home will become soiled more quickly. However, a couple sharing an apartment that doesn't use shoes on the carpet won't need carpet cleaning as often. Carpets will need to be cleaned more frequently if they are subjected to a lot of foot traffic. It's crucial that you keep up with this since filth and bacterial buildup can decrease the life of your carpet and potentially represent a health risk to you and your family. Carpet cleaning is just one of the many services we offer at Competitive. We also clean carpets in schools, workplaces, and hospitality venues, and even assist you get your bond back at the end of your lease (guaranteed). Don't wait to get in touch if your carpets appear to be in need of some TLC.

What are the benefits of professional Tile and Grout cleaning?

Professional tile and grout cleaning revitalizes the appearance, feel, and health of your surfaces and is a critical part of tile maintenance. No common household cleaner is effective at both disinfecting and washing tiles. It's been shown that grout is a perfect environment for mould to grow, which can lead to serious health issues for you and your family. Our tile and grout sanitizing method is effective at eradicating surface dirt, mould, and germs while bringing back the tiles' original look and feel.

Can I cancel my booking?

Yes, you can cancel your booking without any cancellation fee. But there might be a fee if you do so at the last-minute. It needs to be done before 24 Hrs.

Can I get more help?

Yeah of course! Competitive cleaning's friendly staff is available at any time; just send us an email to admin@competitivecleaning.com.au, give us a call @ 0449100047 or start the live chat from our website.

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